Qualifications:
- Bachelor's degree in Computer Science, Computer/Electrical Engineering, Information Technology, or a related field.
- 4+ years of industry experience.
- Experience implementing and supporting a variety of network technologies, with an emphasis on specific firewall and network systems.
- Experience with telecommunications companies for installations and troubleshooting circuits.
- Strong troubleshooting skills and experience dealing with vendor support to resolve issues.
- Excellent verbal and written communication skills; ability to interface with end-users to understand their issues and needs.
- Strong organizational and documentation skills, with the ability to independently solve problems and manage time effectively.
Preferred Qualifications:
- Experience with identity services, multi-factor authentication, mobile device management, and cloud vendors.
- Understanding of how the network interacts with other IT systems.
- Previous experience working at a managed service provider or financial firm.
