Claims Field Adjuster Onboarding & Training Manager
Title: Claims Field Manager, L&D
Location: Multiple Florida Locations - Miami, Orlando, and St. Petersburg
Position Overview:
Our client, a top tier insurance company, is looking to bring on an experienced Claims Field Manager to their training and development team. This role will be responsible training and onboarding adjusters focused on homeowners insurance claims. In this role, you will have the opportunity to apply your leadership skills and claims expertise to develop a team of field adjusters.
Key Responsibilities:
- Ensure adjusters consistently meet high-quality service standards.
- Recruit adjusters with expertise in Homeowners Insurance Claims.
- Prepare new adjusters through comprehensive onboarding.
- Train adjusters to manage claims efficiently.
- Achieve and surpass Key Performance Indicators (KPIs).
Qualifications:
- Holds a degree in insurance, training & development, or a related discipline.
- Over 4 years of experience in claims management, onboarding, or training roles.
- Comprehensive knowledge of insurance claims processes and field adjusting.
- Excellent communication, presentation, and organizational abilities.
- Demonstrated experience in developing training programs and e-learning solutions.
Benefits:
- Competitive salary.
- Annual target bonus.
- Health & Benefits package
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