Account Manager Prime Services, Associate Director
Account Manager Prime Services, Associate Director
Selby Jennings is collaborating with the Executive Director, Head of Client Solutions & Operations at a top-tier global bank that's rapidly expanding its prime services footprint. They're creating an exciting new growth opportunity for a Prime Services Account Manager (Associate Director) in NYC to specialize in PBFX and OTC clearing products from an operational standpoint and drive revenue growth by building strong client relationships. This is a pivotal moment to join the team as they scale up to support a growing client base while gearing up to launch futures as part of a major initiative.
As a Prime Services Account Manager, you'll play a crucial role in delivering the client experience, from onboarding and service management to resolving complex queries. You'll act as the vital link between front-office teams and operations, ensuring smooth, seamless service delivery. This is your chance to be part of something transformative in the world of financial services.
**If you are you experienced within FX Prime brokerage but feel limited by working in just one asset class, this role offers the chance to broaden your skill set and work across multiple products-Rates, Fixed Income, and Futures-giving you exposure to a much wider market.
It's an exciting time to join because the business is gearing up for exponential growth. As they expand their offerings, you'll be at the forefront, gaining hands-on experience in new areas while being part of a team that's set to scale rapidly. If you've been siloed in FX and are looking for a bigger challenge with real career progression, this is the opportunity to make that move.**
Role: Prime Services, Account Manager
Requirements: 3-5 days in-office weekly
YOE: 1-5 years
Key Responsibilities
- Deliver consistent, high-quality service to clients.
- Collaborate with sales and product teams to meet strategic goals.
- Manage client queries and prioritize issues for premium clients.
- Drive process improvements and support global "follow the sun" operations.
- Partner with business and technology teams to implement new products and solutions.
- Enhance client satisfaction and identify revenue opportunities.
- Conduct client reviews and manage onboarding processes.
- Ensure compliance with risk management standards.
Skills and Experience
- Knowledge of FX, interest rates, and Prime Brokerage/OTC clearing (preferred).
- Strong client relationship management and communication skills.
- 1.5 to 3 years of relevant experience; bachelor's degree preferred.
Please apply in today if interested, or share with your network! Interviews are rolling and still being conducted until an offer is made.
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