Senior Technical Account Manager


New York, NY
Permanent
USD150000 - USD200000
Financial Technology
PR/540010_1743544856
Senior Technical Account Manager

Senior Technical Account Manager

Company Overview
Our client is a leading provider of cloud-based technology solutions that empower financial institutions to enhance trading, analytics, and risk management. Their platform enables firms to streamline front-office development and deploy enterprise-scale solutions with transparency and flexibility.

Role Overview
We're seeking a Senior Technical Account Manager to serve as a strategic partner for clients, ensuring they maximize the value of the platform. This role blends technical expertise with client relationship management, requiring experience in software development and a strong understanding of financial markets.

Key Responsibilities

  • Manage relationships with a select group of clients throughout their lifecycle, from onboarding to expansion.

  • Develop deep expertise in client use cases, ensuring their needs are met through product adoption and support.

  • Act as a bridge between clients and internal teams, including engineering, product management, and support.

  • Troubleshoot technical issues, drive feature adoption, and advocate for client-driven enhancements.

  • Collaborate with sales and account management to identify growth opportunities and optimize client engagement.

Qualifications

  • 7+ years of experience in technical account management, software development, or client success in the fintech space.

  • Strong knowledge of financial markets, trading, and risk management.

  • Hands-on experience with public cloud solutions (AWS, Azure) and software development.

  • Proficiency in at least one programming language (Python, C++, Rust).

  • Familiarity with financial engineering, modeling, or data science.

  • Understanding of SDLC tools and agile methodologies.

  • Excellent problem-solving, communication, and stakeholder management skills.

Preferred Qualifications

  • Experience with cloud infrastructure, Docker, and Linux administration.

  • Knowledge of fixed income, equities, or derivatives markets.

Compensation & Benefits

  • Salary range: $150,000 - $200,000

  • Generous PTO policy with a minimum of 20 days required

  • 10 paid company holidays

  • 401k match

  • Charitable donation match

  • Access to online learning platforms for professional development

This role offers the opportunity to work in a fast-paced environment, drive meaningful impact, and collaborate with top-tier professionals in the fintech industry. Apply now!

FAQs

Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your CV and details on file so when we see similar roles or see skillsets that drive growth in organisations, we will always reach out to discuss opportunities.

Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.

We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business. 

That's why we recommend registering your CV so you can be considered for roles that have yet to be created. 

Yes, we help with CV and interview preparation. From customised support on how to optimise your CV to interview preparation and compensation negotiations, we advocate for you throughout your next career move.

Handpicked roles for you