Commercial Lines Product Manager
Job Title: Commercial Lines Product Manager
About the Job:
Our client is seeking a skilled Commercial Lines Product Manager to lead the Auto Line of Business and oversee country-wide Profit and Loss performance. This role involves achieving underwriting profit and growth objectives through product, pricing, and underwriting actions in collaboration with cross-functional teams. The successful candidate will guide products from conception to launch, connecting technical and business worlds, and engaging with clients to maximize value delivery. The role also ensures product features drive positive business value while maintaining high levels of quality and velocity.
Responsibilities:
- Lead a team for the Commercial Auto line of business, collaborating with Underwriting, Actuarial, User Research, UX Design, Claims, Sales, Marketing, Finance, and Operations to deliver impactful products.
- Own Profit and Loss accountability for the Commercial Auto line of business and report growth performance results to key stakeholders.
- Achieve underwriting profit and growth objectives through close partnership with cross-functional team members.
- Develop a multi-year customer-centric product strategy for Commercial Auto in collaboration with senior leadership and key stakeholders.
- Lead the development and innovation of insurance products from concept to launch, involving market research, product design, pricing, regulatory compliance, product testing, and documentation.
- Recommend and negotiate improvements or changes in process or systems design.
- Monitor and analyze the performance of Commercial Auto in the market, tracking key performance indicators (KPIs) and identifying opportunities for improvement.
- Identify market opportunities, define product vision and strategy, and demonstrate a track record of delivering exceptional results.
- Exhibit excellent problem-solving abilities to balance addressing root causes and introducing changes quickly.
- Set clear product strategies for Commercial Auto to ensure alignment with target market, value-added strategy, and competitive advantage.
- Lead research and analysis of system issues to develop subject matter expertise.
- Monitor system controls and processes to ensure smooth operations, providing direction for meeting business expectations and timely resolution of issues.
- Manage talent, including hiring, succession planning, performance management, compensation, employee development, and career coaching. Ensure a high-performing team by managing priorities and workload distribution and removing barriers to progress.
Qualifications:
- 10+ years of experience in Insurance Product Management or a related field.
- Bachelor's degree in Business or a relevant field, or equivalent experience. Master's degree in management or a technical field is preferred.
- 2+ years of experience in Auto Product Management (Commercial or Personal Lines) is preferred.
Licenses and Certifications:
- Certified Product Manager (CPM) (Preferred)
- Chartered Property Casualty Underwriter (CPCU) (Preferred)
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