Observability Engineer
This firm is a diversified trading company with over three decades of experience, bringing together sophisticated technology and exceptional talent to operate in markets worldwide. We value autonomy and the ability to quickly pivot to capture opportunities, operating with our own capital and trading at our own risk.
With headquarters in Chicago and offices across the U.S., Canada, Europe, and Asia, they trade a range of asset classes, including Fixed Income, ETFs, Equities, FX, Commodities, and Energy, across major global markets. Our expertise and technology have also enabled us to expand into non-traditional strategies such as real estate, venture capital, and crypto assets.
They foster an environment of respect, curiosity, and open-mindedness. Those who thrive here share our belief that success is not only about what we do but how they want do it. The culture is built on high expectations, integrity, innovation, and a willingness to challenge consensus.
About the Role
The Observability team provides mission-critical support for many of the firm's centralised logging, metrics, and tracing tools. They oversee the deployment and administration of these applications, ensuring multi-tenant and highly available operations. Additionally, they work closely with other teams to maximise the value of the data produced. This is a fast-paced, dynamic environment with ongoing technical challenges that require continuous learning and adaptability.
Responsibilities
* Provide best-in-class support for our suite of applications.
* Troubleshoot production system incidents and create postmortem artefacts to prevent similar failures in the future.
* Develop automation to streamline administrative tasks related to user onboarding and maintenance.
* Test and automate application upgrades to stay aligned with the latest vendor releases.
* Continuously improve logging, monitoring, and alerting practices.
* Work with vendor support to debug and resolve third-party issues.
* Collaborate with other teams to promote best practices in observability.
* Assist teams in identifying and utilising data effectively through dashboards and alerting.
Required Experience
* 5+ years of industry experience using various logging and monitoring tools.
* Coding experience for automating repetitive tasks.
* Familiarity with CI/CD systems and work flows.
* Knowledge of Git or other version control systems.
* A proactive mindset focused on improving work flows and efficiency.
* Strong troubleshooting skills for complex problems.
* Excellent written and verbal communication skills.
* Ability to work both independently and as part of a team.
Preferred Qualifications
* Experience with Splunk, Grafana, Prometheus, and other observability tools.
* Proficiency in Kubernetes for deploying and maintaining systems.
* Knowledge of Jsonnet or other templating tools for rendering complex YAML/JSON configurations.
* Familiarity with GitOps workflows.
* Strong understanding of configuration management principles.
FAQs
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